Equifax drops arbitration clause after Brown’s pressure

Canton Repository

One of the nation’s largest consumer credit reporting agencies will drop a provision from its terms of use contract that effectively keeps customers from suing it after an Ohio senator complained.

Equifax, which reported last week it suffered a data breach that exposed 143 million Americans to identity theft, offered those affected free access to its TrustedID program, which provides credit monitoring and identity protection services. The problem, said Sen. Sherrod Brown, D-Ohio, is the TrustID program included a clause forcing those with beefs with the program to seek arbitration rather than seek justice in court.

Equifax drops arbitration clause after Brown’s pressure »