WASHINGTON (WDTN) - Federal officials say the U.S. lost 200,000 call center jobs between 2006 and 2014.
A group of Midwestern Senators including Ohio Senator Sherrod Brown (D-OH) says this has to stop.
Senator Brown says he often hears the same complaint about calling a customer service line.
“I often get someone that clearly isn't an English speaker, as a first language...that's their right, but we want people to be able to say "I would prefer someone in the United States and they have to transfer them,”” Brown said.
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