Ryan Homes Roundtable

CINCINNATI, OH – Today, U.S. Senator Sherrod Brown (D-OH) joined Ohio homeowners in Cincinnati as he leads efforts to urge Ryan Homes to remove forced arbitration clauses from its agreements and stop requiring homeowners to sign non-disclosure agreements to resolve disputes. Ryan Homes is the fourth-largest homebuilder in the country.

Earlier this month, Brown led a letter with Senators Richard Blumenthal (D-CT), Ben Cardin (D-MD), and Chris Van Hollen (D-MD), calling on Ryan Homes and its parent company, NVR, Inc., to remove the arbitration provisions from their agreements and stop requiring homebuyers to sign non-disclosure agreements in order to resolve disputes.

“Homebuyers shouldn’t have to give up their right to their day in court just to ensure they can live in a home that’s safe, structurally sound, and meets minimum code requirements,” said Brown. “Ultimately, these legal clauses are about one thing – big companies silencing victims and giving more power to corporations that already have too much power over the lives of working Americans.

Brown’s visit follows a recent Cincinnati.com report that found the company often constructed subpar and unsafe housing, including houses with structural issues, electrical wiring not up to code, leaks caused by bad caulk jobs, and uneven flooring.  According to the report, Ryan Homes would then offer to repair homes, but only if homeowners agreed to mandatory arbitration and a non-disclosure agreement prohibiting them from talking about the issues publicly.

Brown was joined today by several Ohio homeowners who have experienced issues with Ryan Homes. When these families tried to resolve their issues with the homebuilder, they reported that Ryan homes either failed to fix the issues, or offered a fraction of the cost to make the repairs and pushed the homeowners to sign agreements that included these harmful clauses. 

“Since building our home in 2013, Our finished basement has flooded five times. To date, Ryan Homes is accepting no responsibility. We put our savings and hard-earned money into an expensive home, with a builder whose name we know and whose reputation appeared to be stellar. It is disheartening to learn that reputation may not be deserved.  Unfortunately, we have misplaced our confidence in what we thought was one of Cincinnati‘s Premier builders and in turn is costing us money, stress and possible health problems,” said Eric VanBusch of Milford.

Brown’s full letter to NVR can be read here.